Refund Policy
Thank you for purchasing DiagnoSEO. Your satisfaction with our software is our priority. Here’s our refund policy.
7-Day Money-Back Guarantee
Unsatisfied with your purchase? We offer a hassle-free refund. No questions asked!
Who Can Get a Refund?
Here’s what to do to receive your refund:
- First Purchase Only: The refund is for your first subscription purchase. Renewals or upgrades aren’t covered.
- Ask Within 7 Days: Make sure to ask for a refund within 7 days of buying.
- Normal Use: If you use too much of the software in those 7 days, you might not get a refund.
- Bought from Us: This policy applies if you bought directly from our website using Paddle checkout.
When You Can’t Get a Refund
We can’t offer refunds for:
- Renewal Fees: Renewals are charged automatically. They aren’t refundable. To stop future charges, cancel before the next billing.
- After 7 Days: Sorry, no refunds after 7 days.
- Excessive Use: If you used a lot of the software in 7 days, we might not refund.
- Third-Party Purchases: Bought from another site? Contact them for a refund.
- Policy Abuse: Breaking our rules? No refund for you.
How to Get a Refund
Want a refund? Here’s how:
- Contact Us: Email us at [email protected]. Use the subject “Refund Request: [Your Account Login]”.
- Tell Us More: Include your account info, purchase details, and why you want a refund.
- We’ll Reply: Our team will get back to you in up to 2-3 business days.
- Refund Process: If approved, we’ll send the money back through Paddle in 5-7 business days.
Canceling Your Subscription
Want to stop future charges? Cancel anytime through your account or contact us.
Policy Changes
We might change this policy. We’ll post any changes here. For questions, email us a [email protected].
Thanks for trusting DiagnoSEO. We’re here to make sure you love our SEO tools!